29Jan/20

Fix HP Printer in Error State Windows 10 (Easy Step By Step Guide)

No doubt HP printers are one of the best printers available in the market. But some users have complained that they are encountering several issues regarding HP printers in error state.

While working with their computer, an error message constantly pops up on the screen and leaves the users helpless. This message indicates that your printer is not connected to your computer with a cable or WiFi properly.  At this time, the first thing is to check the paper and the ink cartridges to ensure the fact that there is no shortage of paper or ink.

If you are also getting over the same problem, then take a deep look at the entire guide and follow the steps thoroughly.

Why Printer in Error State Occurs in your HP Printers?

There are ample reasons that are responsible for this particular error. The probable reasons are listed below.

  • When there is insufficient paper in your printer, you might face the same problem with your printer.
  • Due to solidified ink or insufficient ink in the ink cartridges, this issue might occur.
  • If the printer driver gets outdated or corrupted, then there is also a chance of getting the same problem with their HP printers.
  • When you are connected with an unstable or poor internet connection, then it might create the same issue with your printer.
  • When your device gets a new update, it restricts the functioning of the connected system, ultimately leading to this error.
  • If the paper gets jammed or stuck inside of your printer, then it might result in the error.
  • If the power supply is weak, then your printer will have issues with the power supply and the error message pop-ups on the screen.

What Should you Do While you Find your Printer is in an Error State?

Once your HP printer is unable to follow the commands you are providing, it has become frustrating for the users and they seek help to get rid of this issue. Implement the steps carefully as stated below.

Solution 1: Check the Connections and Restart your Device

Once you notice that your printer is in error state, then you have to check the connection. So, at the very first step, check if all the cables between your printer and your computer are connected properly.

Also, check that there is no loophole. Verify that your devices are connected with each other properly. If you have any disruption, then use another USB cable and be sure that the new cable has no issue.

Now, switch off your printer and then check for the paper jam. After that, close all the trays correctly. In case you find there is a paper jam problem, then remove the tray slowly.

Once done, you have to restart your computer.

Unplug your printer from the power source. Press the power button for thirty to forty seconds and let your printer for a few minutes to cool down. Replug the power source and turn your printer on again. Check if the error still persists or get vanished.

Solution 2: Adjust the Device Manager

If the first method is not helpful for you, then adjust the Device Manager and check the status of the error.

  1. To do so, at first you have to press the Windows and R keys altogether. It will open the Run dialog box on the display.
  2. After that, navigate to the Device Manager and click on it.
  3. Here, you will find all the drivers that are installed on your device.
  4. Choose the View menu icon and move to click on the drop-down menu. From there, choose “Show hidden devices”.
  5. Then, extend the ports section and choose the Printer Port by right-clicking on it.
  6. Select the Properties tab and click on the Properties tab.
  7. After that, move to choose the Port Settings icon and proceed with the next step.
  8. Tap on, “Use any interrupt assigned to the port” icon and select the “Enable Legacy Plug and Play detection” tab one after another.
  9. Once you have completed the above steps, click on OK and save the changes you have done.
  10. Finally, restart your device and check if the problem has gone or not.

Solution 3: Verify that Print Spooler is Running

Print Spooler service helps to manage all the printing jobs that are sent to your printer. As well as this service allows users to remove a print job. If this software is not turned on in your device, then your printer may show this error message on the display.

At the initial step, you have to press the Windows and R button simultaneously and launch the Run dialog box. After that, type services.msc in the box and press the Enter button.

Scroll down to the end of the page until you find the Print Spooler service.

Click on it and set it to Automatic. If not, then move to the “Change the Startup Type” icon and click on the “Start the Service” option. Now, navigate to the Recovery tab, click on it.

Then, tap on the Restart the Service option. Choose Apply to save the changes you have done. Finally, restart your device and check the status of the error.

Solution 4: Remove the Print Spooler Files

Now, it’s time to remove all the Print Spooler files by following the steps given hereunder. Sometimes, removing those files helps you to fix the printer is an error state issue. To do the same, you have to first launch Windows Services and choose the Spooler service by right-clicking on it.

  • Now, move to the “C:\Windows\System32\Spool\Printers” path and click on it. From there, you have to removeSD#Zeeftg6 all the data that is stored in this folder.
  • After that, navigate to the “C:\Windows\System32\Spool\Drivers\w32x86and also remove all the data from there.
  • At the final step, restart your device and check if the problem vanished from your printer or not.

Solution 5: Reinstall your Printer

Are you still noticing the same while taking printouts? Try to reinstall the printer’s drivers on your device by following the steps. First, you need to uninstall the printer driver. So, remove all the USB cables from your computer. After that, press the Windows and R altogether and open the Run dialog box.

Click on the box and type devmgmt.msc in the box and press Enter. It will launch the Device Manager option. Click on the Printers and Scanners option and choose the installed printer driver by right-clicking on it.

After that, tap on the Uninstall device icon and a pop-up message will show up on the display. Confirm the process by clicking on the Uninstall option again and restart your device.

To re-install the driver, navigate to the official website of HP and navigate to the Software and Driver Downloads icon. From there, you have to install the latest driver and wait until the installation process gets completed.

Solution 6: Check for Jammed papers and Ink Level

If none of the above solutions are reliable for you, then it is sure enough that you are facing the problem due to paper jam or might be because the ink gets solidified.

In such instances, you have to open the paper tray of your printer and check if there any paper stuck or not. If you find any paper, then remove them carefully.

Now, look at the ink cartridge and check if there is sufficient ink for printing or not. If you find the ink gets thickened, then replace the cartridge with a new one. Finally, try to print and check if the error still appears or not.

Conclusion

So, all the probable steps to get rid of the HP printer in error state are already mentioned above. You are suggested to follow them one by one. Do not make any mistakes while performing the methods.

However, if you face any problem regarding any steps, then get connected with the professionals and take their assistance.

25Jan/20

How To Print Double-Sided On Google Docs (StepWise Guide)

In this era of technology, printing becomes easier for the users. Users can print in seconds by just giving a command. Among all printers available in the market, HP is one of the brands that have already gained positive reviews from its users.

The online Google Docs allows users to create, manage and as well as edit word processing and office documents using your device’s web browser. Using this service, users can print documents from the default print function.

But if you don’t know how to print double-sided on Google Docs, then keep reading this guide from the very beginning.

Step-by-Step Instructions on How to Print Double-Sided on Google Docs:

Before going to the solution part, you have to first check if your printer has sufficient pages or not. This is because insufficient pages might not allow you to proceed with further steps.

Open the File you Desire to Print

The very first thing you have to do is to tap on the File icon and choose Print from the options. After that, navigate to the Show Details tab and check if the two-sided option is selected or not.

In case the option is selected, then it indicates that your printer supports the duplexing feature. You have to tap on the small checkbox that is shown on the right side of the screen.

Now, move to select the “Layout” option from the unnamed print tab. Next, choose a binding icon from the Two-sided menu. At the final step, tap on the Print icon.

In case the double-sided printing is not available automatically, then you have to do it manually. To do so, go through the steps stated here.

Step 1: Print the Front Side

  • At the initial step, you have to first check the printer paper tray.
  • Then, open Google Docs on your device. If you are asked to sign- in, then click on the Sign-in icon and provide username and password.
  • After that, navigate to the Paper handling icon from the Unnamed Menu. You will find this option at the center of the screen.
  • Now, tap on Odd Only icon from the Pages to Print section.
  • After that, choose one of the settings depending upon your printer model.

Here, you will find two options such as Rear loading paper tray and Front loading paper tray. Choose any of them.

  • Then, tap on the Print icon and let the paper print.
  • Once the printing is completed, take any unprinted paper out from your printer and move to the next step.

Step 2: Print the Back Side

To print the other side of the page, you have to again load the paper tray with sufficient pages and then set up the print jobs. After that, take the first side pages out from the output tray and press the stack on a flat surface.

It will help you to align the pages. After that, load the tray with those papers. Once done, move to the Document and click on the Print menu. Then, you have to choose the “Even Only” option from the Pages to Print menu.

Here, you need to set the printing type as Automatic from the Page Order menu. At the final step, tap on Print and check if you are now able to print double side or not.

How to Print Double-Sided on Word?

If you want to print double-sided on MS Word, then perform the following steps mentioned below.

  1. The very first thing you have to do is to launch the Word document you desire to print from your device.
  2. After that, navigate to the File option and click on it. 
  3. Then, tap on the Print option. Further, move to choose the “Copies and Pages” icon. You will see a drop-down arrow beside the “Copies and Pages” option.
  4. Now, choose the Finishing tab and locate the Print style drop-down icon. From there, click on the 2-sided Printing option. 
  5. If you want to print regular double-sided, then you have to choose the “Long-Edge” option by clicking on the Binding drop-down option.
  6. But in case you wish to print landscape, then select the Short-edge icon from the top of the screen.
  7. Once you have completed the above steps, tap on Print and check if your printer successfully prints double-sided on Word or not.

Concluding Note

Before feeding your printer with papers, you have to check that both sides are aligned correctly.

The methods that are stated here will help you to print double-sided on both Word and Google Docs. You just have to go through all the methods and then implement them without making any mistakes.

But somehow if still, any problem arises while executing the methods, then get connected with the experts. They will definitely assist you to overcome those issues at the earliest possible.

24Jan/20

How To Solve the Driver Is Unavailable Issue

As we know drivers play a major role while you connect your printer to your computer, so due to any minor problem in drivers, it might lead the users to an annoying situation. But sometimes due to outdated or incompatible drivers, few error messages are displayed on the screen which leaves the users puzzled.

Are you noticing an error stating that the driver is unavailable HP? Then don’t get perplexed at all. This is quite a common issue that most of the HP users encounter frequently.

It indicates that the driver that is installed in your printer is not compatible or got corrupted. It also means that the driver is outdated and your PC is unable to detect it.

Once you face the same problem, then your device can’t detect the driver. Further, you become unable to access your printer and continue the printing jobs. If you are also encountering the same problem, then look at the entire guide and then implement the solution one by one.

Why is your Printer Driver Unavailable?

This issue is very common in the printing world and you can resolve it if and only you know the exact reasons behind the issue.

  1. The main cause behind the issue is drive incompatibility. If the driver is mismatched, then there is a chance of getting this problem.
  2. Due to the incomplete installation of the driver also create the same problem with your device.
  3. Because of the poor or unstable internet connection, the driver of your device might show you unavailable.
  4. Due to the obsolete Windows version, you can encounter the same problem in your HP printer.

Top-Notch Solutions to Fix the Driver is Unavailable Issue:

Once you learn about the reasons, now it’s time to solve this driver issue as soon as possible. So, it is recommended to try out all the ways without making any mistakes.

Solution 1: Uninstall the Printer

Once you find the driver is unavailable, then you have two ways to get rid of it. The first one is the uninstallation of the printer and the software that is related to your printer. So, look in this section, here we will discuss how you can uninstall the printer on your own.

The first and foremost thing you have to do is to press the Windows and the R button simultaneously on your keyboard. It will help you to open the Run dialog box. After that, click on the box and type “Control” in it. Press the Enter button to move to the Control Panel.

From this page, check that the View by Option is selected as Large icons. Now, choose the Devices and Printers by clicking on it. Then, you will see a list of all the printers here. Further, choose your printer model that is causing the issue by right-clicking on it. Tap on the Remove Device option and move to the next step.

Now, press down the Windows and R button again and click on the dialog box. Type, “devmgmt.msc” in the box and press the Enter button. Move to select the “Print Queues” icon and choose the Uninstall device by right-clicking on it.

Through this process, your device will remove the printer from the Control Panel. Keep waiting while the uninstallation is going on. Next, you have to press the Windows and R once more and navigate to the dialog box. Type, “appwiz.cpl” in it and press Enter once more. 

You will now see all the installed applications on your device. Choose all the applications from here by right-tapping one by one. Then click on the Uninstall icon.

Once you have completed all the steps, you have to detach your printer from your PC. If you are connected with a USB cable, then remove it or if you are connected with WiFi, then remove the router.

After completion of the process, shut down your printer, computer and also the router. Remove the power supply from your devices. Wait for almost ten to fifteen minutes and replug all the devices and cable back to your printer and computer.

Now, go back to the Control Panel and choose the driver by right-clicking on it. Tap on the “Set as default printer” from the list.

At the final step, try to print a paper or document and check if the problem has gone or not.

Solution 2: Reinstall the Latest Drivers

In case the above method is not helpful for you, then try to update the drivers manually by following the steps stated here. Due to the Windows update, sometimes your printer might stop working. The drivers for Windows might create problems and not work on all devices. This may occur with the HP printers. But before going to the steps, you have to be sure to navigate to the HP website and install the correct drivers for your device.

  • Now, press the Windows and the R buttons simultaneously and open the Run Dialog box. 
  • Click on it and type “devmgmt.msc” in it and press the Enter button. The Device Manager will open on the screen. 
  • Move to choose the Hardware section and click on the “Print Queues” icon from there.
  • After that, choose the Printer Hardware option by right-clicking and then tap on the Update Driver tab.
  • You will now see a pop-up box that is asking the way you want to update the driver. 
  • You have to click on the second option and tap on Proceed. 
  • Then, choose the driver file you have installed and then tap on the Browse icon. 
  • Finally, restart your device and try to print a page using your HP printer. Check if the problem is still showing up on the display or not.

Solution 3: Install the Windows Updates

Now, it’s time to install the Windows updates. To do so, at first, you have to tap on the Start button and then click on the search box. Here you have to write Update and press the Enter button. From the results, you need to click on Windows Updates.

Now, look at the left pane of the screen and tap on the Change settings icon. Navigate to choose the “Important Updates” tab and find out the “Install Updates Automatically” icon by clicking on it. Then, move to the Recommended Update section and turn on the Automatic Update icon. It will help you to download the available updates in the future.

Now, navigate to the Settings icon and choose Update & Security from the list. Select Windows Update from the left side of the screen and tap on Check for Updates icon. 

Next, you will find all the updates that are available for your device. Download all of them. Once the process gets completed, restart your device and check if the same problem is still happening or not.

We expect that the above solutions will be beneficial for you if you find the printer driver is unavailable. But while performing the steps if any further doubts arise in your mind, then contact the experts for further information.

24Jan/20

Where To Find WPS Pin On HP Printer (Step-Wise Guide 2020)

WPS stands for Wi-Fi Protected Setup. The WPS Pin is responsible for building up a secure connection to the HP printers with all other devices. With this connection, you can share and print anything from the connected devices. Additionally, with these Wi-Fi printers, you can print seamlessly from any part of your home or office without any technical fault. 

But in order to use this Wi-Fi connectivity in your HP printer, you need to find the WPS pin of your printer. Before you look at where to find WPS Pin on HP printer, it is better you should learn what WPS pin is. Go through this guide to discover everything about the WPS pin.

What Does WPS Pin Do?

WPS feature is basically available on routers. You can connect your HP printer to the wireless routers with this feature, directly. Overall, you need not compromise with the security measures when you are using the WPS feature. 

Because there is a WPS pin to encrypt the wireless connection. This is an eight-digit pin to secure the wireless connection. Please pay attention to the fact that the WPS pin is a bit different from the WPS button. Using the WPS button, you can activate the feature. By using the WPS pin, you can build up a strong and secure wireless connection.

How to Locate WPS Pin on the HP Printers?

If you haven’t found the WPS pin already, then go through this guide. When you are prompted to enter the WPS pin on the connected device of yours, the pin appears on the touchscreen of the printer. The WPS pin appears only for 90 seconds for most of the printer modules of HP.

If you wish to set up a connection using the WPS button, then you need to follow the instructions cited below.

  1. Reach the Control Panel of your HP printer. Tap the button of Wireless feature.
  2. Opt for the WPS option. Then you need to follow the on-screen guidelines.
  3. Press the WPS button on both the printer and the router. Choose the Continue option to move on with the process.
  4. When the device asks for the WPS pin, look at the display screen of your HP printer. Provide the pin to the device. 
  5. Make sure that the wireless connection through WPS is well-established.

If your HP printer lacks any printer drivers, opt for the All Programs option. Next, explore the HP Printer folder. Navigate to the Printer Setup and Software option. Finally, click the ‘Connect a Fresh Printer’ option.

How to Connect the HP Printer with WPS Pin?

If you want to establish the connection via the WPS pin setup, then you have to check out the following guidelines.

  1. Initially, navigate to the Control Panel of the printer. 
  2. Hit the Wireless key. Next, opt for the Settings option. Continue with the WPS or Wi-Fi Protected Setup option.
  3. Go through the guidelines from the screen of the printer. Enter the WPS pin when the device asks you to provide the pin. The pin should display on the touch screen of the printer.
  4. Use the Utility settings to reach the wireless router or access point. Provide the WPS pin in the mandatory field to finish the process.
  5. Make sure that you have access to the drivers associated with the printer networks. 

If you don’t have the latest printer drivers, download them before applying the procedure. We hope that the guide was helpful on where to find WPS pin on HP printer. You can seek assistance from an expert if you still need any sort of help regarding this. 

Frequently Asked Questions Related to WPS Pin on HP Printer: 

We have arranged some basic queries about the WPS pin and button on HP printers. Go through this section if you are interested.

  • Where Can you Find Out the WPS button? 

WPS button is the one-stop solution for wireless connection. For a hassle-free connection, please go through the steps below.

  • You should switch on the WPS button that is situated on your router.
  • Next, navigate to the Wireless option on the HP printer.
  • Connect to the wireless printer by using the WPS connection.
  • What Makes a WPS Pin? 

WPS pin is made up of 8 digits. So, it is not impossible to hack. You should apply a robust WPS pin so that hackers can’t easily guess the pin.

  • How to Locate the WPA2 Key on Mac Devices?

When you need to assign any new device to the wireless network, you need a WPA2 key. Navigate to the Preference option on the Mac device to get the WPA2 key.

  • Where to Find WPS Pin on HP Printer Envy Series?

You can use the printer manual to locate the WPS pin on your printer if you are in doubt. Otherwise, you have already read how to locate the WPS pin on the printer in this guide.

23Jan/20

HP Printer Offline | Change a printer’s status from “offline” to “online”

HP printers generally work fine but it can exhibit certain glitches at any time. One of the most common errors that users report is when they find the HP printer offline. This error can be quite annoying when you are working with the HP printer on full-fledge.

This situation mostly occurs while working on network printers. But the users who are not using these specific printers have also alleged the same issue. Whatever the reason be, let’s check out the fixes for resolving the situation where the HP printer is offline on Windows 10. 

Solutions to Try if my HP Printer is Offline

Before you proceed to the technical solutions, you must be aware of the underlying cause of this error. So, if your question is ‘why does my hp printer keep going offline?’, examine all the connections and printer components. 

First, make sure that there is a secure connection between the computer and the HP printer. Check out all the connections and then proceed to the below fixes if it doesn’t work.

Fix 1: Adjust the Settings of the HP Printer

Mostly, your printer is offline due to very basic reasons. You should consider this as the first solution to fix this issue. Go through the steps cited below.

  1. Fetch the Control Panel window. Next, navigate to the Printer section.
  2. Check out if the HP printer is set as the default printing device. If yes, right-click on your printer and click the ‘See what’s printing’ option.
  3. Remove all the unfinished print tasks if you find any. After that, go to the Printer tab. Ensure that you uncheck the option named ‘Use Printer Offline’.

If everything is OK, again check the connection between the device and the printer. In addition to this, you can reboot the printer along with the computer. Then try to reconnect them.

Fix 2: Restart the Print Spooler

If the previous hack does not work then you should try this hack. Many HP users get a direct benefit from this simple but effective solution. 

  1. Press and hold the Windows and R keys to launch the Run dialog box. Fill it with ‘services.msc’ and choose the OK option.
  2. Browse the ‘Services’ window and locate the service named ‘Print Spooler’. 
  3. Right-click on the Print Spooler service. 

Check if the issue resolves after the service restarts. If not, then we have many fixes left for you to solve the issue.

Fix 3: Check the Properties of HP Printer

Use this relatively simpler fix to resolve the HP printer offline error. Here goes the procedure.

  1. Explore your recent HP printer from the ‘Devices and Printers’ section under Control Panel. 
  2. Right-click on your printer. Click the ‘Printer Properties’ from the drop-down menu.
  3. Next, go to the tab named ‘Ports’. Pick up the IP address of the HP printer. After that, you need to opt for the ‘Configure Port’ option.
  4. Make sure that you uncheck the ‘SNMP Status Enabled’ option. 

Finally, tap the OK button to execute the configuration.

Fix 4: Reinstall the Printer

If the issue hasn’t resolved yet, you might need to remove and reinstall the HP printer. This fix will troubleshoot the internal errors in the connection between the computer and the printer.

  1. From Control Panel, navigate to the section named ‘Devices and Printers’.
  2. Next, locate the HP printer. 
  3. Right-click on that particular printer. 
  4. Opt for the ‘Remove Device’ option.
  5. Once the printer is disconnected, restart both the devices.

Then you need to connect these devices again. Here, you will get the option of ‘Add a printer’ from the same ‘Devices and Printers’ option.

Fix 5: Reinstall Printer Drivers

If none of the above fixes is making your HP printer online, you might have to reinstall the printer drivers. For a manual reinstallation process, follow the guidelines mentioned below.

  1. Navigate to the ‘Devices and Printers’.
  2. Find out the problematic printer. Right-click over the HP printer. 
  3. Opt for the ‘Remove’ option from the drop-down menu. 

Confirm the prompt with the ‘Yes’ option. Once the device is removed, you have to manually reinstall the printer driver. Make sure that you download the drivers according to the HP printer module and the Operating System of your computer. 

Again, add the printer with the computer. Now, check whether you find the HP printer offline on Windows 10.

Fix 6: Get the Newest Updates

Often, users may observe their HP printer is offline due to the unavailability of recent updates on the Windows system. If the system has missed any of the updates, you can manually get the Windows Update by using the guidelines.

  1. Press Windows and I keys at the same time. This will initiate the Settings app.
  2. Proceed to the ‘Update and Security’ section.
  3. Choose the ‘Check for Updates’ option.

Windows will now automatically check if any updates are available. When the task completes, check whether the HP printer is still offline.

Fix 7: Add Another Printer

When nothing is working for making the HP printer online, you can connect another printing machine to the computer. So, go through the below steps.

  1. Firstly, you have to remove the connected printer. So, go to the ‘Devices and Printers’ section from the Control Panel. 
  2. Right-click on your printer and choose the ‘Remove’ option. Navigate to the ‘Ports’ tab. 
  3. Next, proceed with the ‘Add Port’ button. Opt for the ‘Standard TCP/IP Port’ followed by the ‘New Port’ option.
  4. Click the ‘Next’ button. Provide the necessary information as asked on the screen. Then click the Next button.

The newly connected printer should work fine when you connect it to a wireless or Ethernet network.

So, your HP printer can turn offline if you are using a VPN connection. Hence, ensure that you are not using any VPN connection. Moreover, to deal with this situation, plug in a USB cable to your printer and connect it to the computer instead of the wireless connection. 

Otherwise, alter the settings related to VPN. Hopefully, with the help of this guide, you will turn your printer status online again. 

22Jan/20

HP Envy 4500 Printer Setup (Step-Wise Guide)

HP Envy 4500 is one of the best all-in-one color printers that offers affordable printing from anywhere. Apart from that, this printer delivers borderless, high-quality printings that make it the first choice of a huge number of users. It can save up to fifty percent on ink as compared to others. 

This printer can print up to twenty-four black and white pages and seventeen color pages per minute. The lightweight specification of this printer makes it easy to carry everywhere. This printer can print wirelessly from a tablet, smartphone and as well as internet-connected device.

So, if you are planning to buy a printer for your official and domestic purposes, then HP Envy 4500 can be the right choice for you. To start printing, you should know the setup process. Follow the rest of the article thoroughly and then implement the steps to set up your HP Envy 4500 printer.

Remove the HP Printer from the Box

To start the setup process, you have to first remove the printer out from the box. After that, remove all the stickers, tapes and the packing materials from your printer. Now, you have to raise the scanner lid of the printer and carefully take the packing tape out.

After completing this, close the lid of the printer. Now, open the ink cartridge door and peel off all the tape and packing materials also. Then close the ink cartridge door and pull the paper tray door. Take sufficient paper and load the paper tray with these. Then close the paper tray and move to the next steps.

HP Envy 4500 Connection Setup [For Windows]

The very first thing you have to do is to press the Wireless icon that is located in the Control Panel. After that, click on the Down arrow and move to choose the Wireless Setup Wizard by clicking on it.

Now, tap on OK and proceed with the next step. Then, the Wizard will start to find the networks available for you. Click on your Network Name and then choose OK.

Here, you have to enter the Network Name. Tap on the Down arrow and then enter a new Network Name. Now, tap on OK and then choose Done. From that time, your printer is connected with the network. Here, you have to enter the WEP or WPA key once you are asked to do so. Once you have completed all the previous steps, click on Done.

HP Envy 4500 Driver Download and Installation

After connecting to your network, it’s time to install the correct driver for your device. To do the same, follow the steps stated below.

  1. First of all, you have to install the correct version of your printer.
  2. After that, visit the manufacturer’s website. Choose the Software and Driver option and click on it.
  3. Then, look at the back of the printer to know the model number. Click on the Search box and enter the model number here.
  4. Now, again move to select the Software and Drivers option from the left side of the screen.
  5. Navigate to the Software download page. Then, install all the updates for your device one by one.
  6. Then, choose the driver file by double-clicking on it. Also, start the driver installation.
  7. Finally, you have to go through the instructions showing on the screen and finish the connection setup and the driver installation process.

Install the Ink Cartridges of your Printer

After installing the compatible drivers for your device, it’s time to install the ink cartridges that are shipped in the printer box. At first, open the ink cartridge access door without applying any extra force. Raise the door until it locks into its place.

After that, take one of the ink cartridges out from the package. Be careful while removing the cartridge. From here also, remove the tape and then lift up the lid on the cartridge slot. Press the ink cartridge with nozzles toward the printer.

Then press the ink cartridge into its respective slot until it snaps into place. Close the lid of the cartridge access door carefully.

Align the Ink Cartridges

Once you have installed the ink cartridges, it’s time to align the cartridges to get the best results. You have to place the page with the print side down to the scanner glass.

Then, close the lid of the scanner lid and then tap on OK. Now, you have successfully aligned the ink cartridges.

HP Envy 4500 for Mac OS

If you are using a Mac device and want to connect your HP Envy 4500 with Mac, then perform the following steps stated here.

At first, you have to connect your printer to a wireless network and download the printer software and driver. You need to choose the wireless connection type while you are installing the printer software.

Requirements to Setup a Connection

To set up a connection, you require a Service Set Identifier or Network Name, WEP key, a computer that is connected to a wireless network and also a stable internet connection. You can also use a broadband connection for better results.

Now, you have to connect your printer with the same network as your computer does. After that switch on the printer and remember to keep your printer near to the router. At that time, you have to disconnect the USB cable or the Ethernet cable.

HP Envy 4500 Connection Setup [For Mac]

At first, navigate to the Control Panel and find the wireless icon. Click on the Wireless icon and select the Down arrow. Tap on OK and scroll down to find the Wireless Setup Wizard. From that time, the wizard will start to check the available network for you. Now, again move to the Down arrow and click on it. Tap on Network Name and then choose OK.

In case the Network Name is not available, then you have to manually enter it. Move down using the Down arrow key and write down the New Network Name. After that, tap on OK. Now, your printer is connected with the network. 

If you are prompted, then enter either the WEP or WPA key. Finally, tap on Done and proceed with the next step.

Driver Download and Installation

At first, you have to install the latest software from the manufacturer’s website. After that, find the Download and Printer Software icon and click on it. Now, look at the back of your printer and find out the model number.

Click on the search box and enter your printer’s model number. Now, you will be redirected to the homepage of the product. From here, select the Software and Drivers icon and tap on Go. Then install the latest drivers compatible with your device. Now, find the installed xxx.dmg file and launch it. After that, go through the instructions showing on the screen.

Open the HP Utility Software when you are prompted. Select the printer name and tap on the Continue icon. Tap on Add printer icon to display the Add window. Now, tap on the name of your printer. Move to select the Use or Print Using option and then click on the printer name once more.

Tap on Add option and add your HP Envy 4500 printer in this list. At last, choose the Continue icon and follow the on-screen guidance. 

After completing all the above steps, tap on Done. Now, you have successfully finished the setup process of your HP Envy printer.

Concluding Note

We hope the above solutions are enough for you to complete the setup of your HP Envy 4500 printer. Perform all the steps exactly in the same manner as stated here.

But if you have any queries regarding any step, then contact the experts for immediate help. If you ever face any problem regarding your HP printer, you can also get in touch with the professionals.

 

21Jan/20

[Solved] Boot Device Not Found HP (Step-Wise Guide)

Boot device not found HP” is one of the most common errors that occur due to many reasons without any prior notice. But thankfully, it can be solved by using a few solutions.

When the hard disk does not support the system boot process, then this error message constantly shows up on the screen. At the time of booting, the OS loads into RAM. To complete the task, a setup process starts and the BIOS takes charge.

But while the hard drive is not accessible, this error message pops up on the display leaving you puzzled. It is quite hard to detect this error at the preliminary stages.

If you are also suffering from the same problem, then follow the entire guide and implement the steps stated here one by one.

Causes Behind Boot Device Not Found Issue:

There are ample reasons for what you might get “No boot device found Windows 10” message on the display. At first, you have to know the reasons and then move on to the solution section.

  • If there is a wrong boot sequence in the BIOS, then there is a chance of getting the same problem in your HP device. Sometimes, your computer strives to boot from a storage device that does not have the correct configuration to complete the boot process.
  • Due to the damaged MBR, users may encounter this issue because Master Boot Record is one of the essential parts of the hard drive.
  • If there is a connection problem with the hard drive, then the error message may pop up on the display.
  • If your device gets attacked by viruses or malware, then it is pretty possible to face the same problem.
  • In case, the SATA or the IDE cable that is connected to your hard drive is loose or does not work, then also this error message will bring up.
  • Apart from the above, damaged hard drive partitions, corrupt hard drive slots are equally responsible for this issue.

How to Solve Boot Device not Found Issue? Stepwise Instructions

This issue can occur in your HP devices, be it Envy or any other model. To get rid of the issue, perform the methods stated here.

Solution 1: Perform a Hard Reset

Performing a hard reset re-creates the connection between the hardware and the BIOS. The hard reset process is quite easy and fixes the issue immediately.

The very first thing that you have to do is to power off your device by clicking on the “Shutdown” option. After that, unplug your device from any docking station. Also, detach the AC adaptor from the device.

Now, check that no external devices are connected to your PC. Now, you have to press the Power key for almost ten to fifteen seconds. It will help you to drain out the remaining charge from your device. After a few moments, power on your device. 

Once the Startup option appears on the display, hover the mouse and choose the Start icon. Click the Enter button to turn on your device.

Solution 2: Restore BIOS Default Settings

Seldom, the computer is configured to boot from an unbootable disk. In that situation, you have to restore BIOS default settings to solve the boot device not found on your HP device. Go through the tricks stated here.

  1. At first, you have to press the Start button and then repeatedly press the F10 button on your keyboard. It will enter you into the BIOS Setup menu.
  2. After that, click on the F9 button to restore the BIOS Setup Default settings.
  3. Once the page gets loaded completely, you have to click on the F10 button a few times.
  4. Now, click on Save and exit from the page.
  5. If you are asked to give permission, then click on Yes and press the Enter button.
  6. Follow the instructions shown on the screen. Once the entire process completes, restart your device to check the status of the issue.

Solution 3: Reset Hard Drive

If there is any loose connection problem, then users may also face the same problem. In those instances, resetting the hard drive is the ultimate fix to get rid of the error.

First of all, you have to click the Power button for fifteen to twenty seconds. Once your computer turns off, then release the key.

After that, detach the power cable and also reinsert the hard drive. Be careful while you are removing the hard drive from your computer. Finally, turn on your computer and check if the same problem is still occurring or not.

Solution 4: Rebuild the BCD Files

Sometimes, rebuilding the BCD configuration files can fix the “Boot device not found” problem from your device. Here are the steps:

  • At first, you have to start booting using an installation media.
  • After that, navigate to choose the “Repair your computer” icon and click on it.
  • Then, select the Troubleshoot icon and tap on the Advanced icon.
  • Open the Command Prompt and write down each command given below.

bootrec /FixMbr

bootrec /FixBoot

bootrec /ScanOS

bootrec /RebuildBcd

  • Do not forget to press the Enter button after entering each command.
  • Once you have executed all the commands, restart your computer and check if the issue has gone or not.

Solution 5: Set System Partition to Active

If none of the above solutions are helpful to you, then set the System Partition to active. Once you have performed the steps, you will no longer receive the error message on your device.

To do so, at first, boot your device using the bootable Windows 10 USB drive.

After that, tap on the Next icon and the Welcome Screen will appear. Now, choose the Repair your Computer icon located at the bottom left of the display. Select the Troubleshoot option and then click on the Advanced icon.

Then, open the Command Prompt and write down “diskpart” in the box. Press Enter to open the Diskpart Utility. From there, you have to select the primary disk. After that, write “select disk number” and press Enter. You will see all the listed disk by entering this command.

Then, type “list disk”, “select disk number”, “select partition number”. Finally, write down, “Active” and click on the Enter button. The problem might get fixed now.

This hard drive error can turn your device into a useless one. But whenever you get the same problem do not get panicked. Just go through the article first to last. By implementing these solutions, you can solve the issue on your own. However, if any further issue arises in your mind, then connect with us in order to get more advanced fixes.

18Jan/20

Laptop Not Recognizing Headphones Window 10 (Quick Fix)

Laptop not recognizing headphones is the most common and annoying issue that may occur with a number of users. Whenever you plug your headphones into your laptop or PC, it displays that there are no external devices plugged in. As well as if you use another one the error message remains constant.

There might be a number of reasons that are responsible for the occurrence of this issue. Whenever you encounter the same problem, you have to solve it as soon as possible.

What Causes Windows 10 not Recognizing Headphones Problem?

  1. If the headphones are disabled from your device, then there is a chance of getting the same problem with your laptop.
  2. Due to outdated audio drivers, your laptop might stop recognizing your headphones though they are plugged in already.
  3. If the headphone is damaged or the headphone port of your laptop is damaged, then it might create the same problem.

How to Solve Laptop Not Recognizing Headphones?

There are certain steps that you may follow to get rid of Windows 10 not recognizing headphones issue. So, without making any mistake, implement the stated solutions one by one.

Fix 1: Check if your Headphones are Disabled

If the headphones are turned off or disabled on your laptop, then you cannot use your headphones as well. In such instances, you have to enable the headphone option by following the steps listed below.

At first, you have to check that your headphones are connected properly with your computer. 

Then, look at the bottom left corner of the screen and choose the Volume icon and right-click on it. After that, choose Sounds and then tap on the Playback icon. You will now see a list. But if your headphone is not listed here, then select the empty area by right-clicking on it.

Check that the “Show Disabled Devices” tab is ticked. In case your headphones are turned off, then it will now be visible in the list. Choose your headphone by right-clicking on it and click on the Enable icon.

If your headphones are not your default device, then tap on your headphones and choose the “Set Default” option that is located at the bottom-right of the screen. Now, choose OK and save the changes you just have done. 

Finally, check if the problem is still showing up or not.

Fix 2: Update the Audio Driver

Due to a missing audio driver, users may face the same problem with their laptop. Hence, you have to check that all the audio drivers are updated. If not, then do as follows:

  • First of all, you have to select the Start button by right-clicking on it.
  • After that, navigate to the Control Panel and click on it.
  • Then, choose Hardware and Sounds option and click on the Sounds icon.
  • Navigate to the Playback icon. From there, you have to choose your headphones.
  • Now, tap on Properties and move to select the Controller Information icon.
  • From the next page, choose the “Change Settings” icon. Here, you may be asked to give your Administrator permission.
  • Now, navigate to the Driver tab and choose the Driver option.
  • From the options, you have to select the Update Driver tab. From this time, the update will start automatically.
  • Keep waiting while the updating process is going on. Once done, restart your device and check if the problem is still happening or not.

Fix 3: Uninstall and Re-install Audio Driver

If your problem is caused by the audio driver, then the re-installation of that driver can solve the laptop not recognizing headphones issue easily.

At first, you have to press the Windows and R button at the same time to open the Dialog box. After that, click on the box and write down “devmgmt.msc.” Then press the Enter button. It will help you to access Device Manager.

Now, you have to extend the Sound, Video and the Game Controller options one by one. Select your Audio device by right-clicking on it. After that, navigate to the Uninstall device and click on it. To confirm the uninstallation process, tap on Uninstall.

At the final step, reboot your laptop and Windows will download a driver automatically. Check if the problem has gone or still showing up.

Fix 4: Disable Front Panel Jack Detection

If you are still facing the same problem, then you have to turn off the front panel jack detection. You can do so by following the steps stated below.

The very first thing you have to do is to choose the Audio Manager icon by right-clicking on it. After that, navigate to the Sound Manager and click on it. Now, select the title folder that is located at the upper right corner of the screen.

From this page, you have to tap on the small checkbox that says “Disable front panel jack detection”. Now, tap on the OK icon and check if your laptop is now recognizing the headphones or not.

Fix 5: Change the Default Sound Format

First of all, navigate to the Volume icon and right-click on it. You will find the Volume icon in the menu bar. After that, select the “Playback Devices” icon and tap on it. Here you will see that the “Speaker” option is already selected.

You have to double-tap on it and open a new window. Then, move to the Advanced icon and here you will find a “Default Format” option on the screen. From there, you have to change the highest value as per your preference.

Tap on Apply to save the changes you just have done. Finally, click on OK and choose the Test icon.

Fix 6: Check the Headphone Jack

Before connecting the headphones to your device, you have to be sure that the headphones are not broken. Also, check out the headphone jack in your device. Plug your headphone to another device and check if it is working or not.

If it’s still not working, then the problem might be with your headphones. In that case, replace your headphones with a new one and you are good to go.

Final Recommendation

The solutions that are given above will definitely assist you to get rid of the laptop not recognizing headphones issue. We recommend you to check the headphones before connection to your device.

Also, check if the headphones are compatible with your device or not. But in case if you ever face any issue regarding any steps, then get connected with a professional who will help you in resolving this headphone not recognizing issues by providing more advanced and helpful solutions.

16Jan/20

HP Printer Not Printing [Quick Step by Step Guide]

HP Printer Not Printing

A printer can stop printing due to paper jams, no ink, incompatible settings of the printer, etc. So, first of all, you have to check if the cables are defective or not. If you haven’t yet updated the firmware or software, then it can lead to such problems.

Here, we have gathered some tried and tested fixes to bring your printer back to the working state from printer not printing state. 

4 Reliable Fixes to Resolve Printer Not Printing Issue

If you are thinking ‘Why is my printer not printing, then the first thing you need to check if the devices are properly connected. Also, check out if the connecting cable is working fine.

You may restart the devices and the printer. Then, again connect them. If this basic troubleshooting is not working, then try all these fixes given below in the exact sequence provided. 

Fix 1: Check the Status of your Printer

It is very common, HP printer not working when they run out of ink. The same condition applies when there is not enough paper in the printer or paper jam that has taken place. Let’s see what you can do primarily to fix your printer.

  • Open up the paper tray and look if there is enough paper to print. If not, then place papers on the input paper tray.
  • Also, check out if there is any paper jammed or stuck inside the printer. If yes, then remove the stuck paper. 
  • Check out if the toner is empty. If it has enough ink, shake the toner to redistribute the ink all over the toner.
  • If there is not enough ink, then replace the toner with a new one. You can install a new toner with the help of the user manual of your printer.

After you have arranged all these preliminary things related to your printer, you can now start printing. If the issue still persists, then you have to go through the fixes given below.

Fix 2: Set the Printer As Default

If you have applied the first fix and still the printer is not printing, then you should try this one. Make sure that your printer is set as default. Check out the steps below to establish the printer as the default one, connected to your computer.

  1. Press the Windows and R keys at the same time, this will launch a Run dialog box. Type ‘control’ and click the OK button. This will open up the Control Panel.
  2. Locate the “Devices and Printers” option inside the Control Panel and select it.
  3. Choose your printer under the Printers section and right-click on your printer.
  4. Next, choose the ‘Set as default printer’ option from the drop-down menu.
  5. Confirm the Prompt with the Yes option.

Observe if you can see a tick below the icon of your printer. This tick means that this printer is now set as a default printer.

Fix 3: Quit Every Print Jobs

There are great chances that the print queue getting stuck in your printer. This can lead to the issue of printer not printing. You simply need to clear the print queue so that the printer can normally print. Let’s go through the process.

  1. Open up a Run box just by pressing the Windows and R key, simultaneously. Type ‘control’ in the Open box and hit Enter. 
  2. You can now notice the Control Panel window. Explore the “Devices and Printers” option from the Control Panel.
  3. You have to right-click on your printer under the Printers section. Choose the ‘See what’s printing’ option from the context menu.
  4. Choose the Printer tab and select the ‘Open As Administrator’ option.
  5. Again you have to click on the Printer tab. This time, you have to select the ‘Cancel All Documents’.
  6. Choose the Yes option from the prompt box.

All the print jobs should be canceled now. Check out if you can print through your printer.

Fix 4: Update the Printer Driver

Maybe, the driver of your printer has become incompatible with the operating system of the device. You should update the printer’s driver.

  1. Go to the official website of the printer’s brand.
  2. Look out for the Driver update. Mention the printer module and the operating system of the device.
  3. Check out if any update is available for that particular printer driver.

Now, try printing using the printer. If the error still persists, it’s better to reinstall the driver. For that, you have to firstly, uninstall the driver. Next, you have to look for the latest printer driver according to the printer model and the operating system.

Hopefully, you have found a solution for your printer not printing issue. If not, then please consider seeking help from an expert. 

15Jan/20

How To Scan From HP Printer to Computer (Step-Wise Guide)

HP printers are considered for heavy-duty work as they are designed to perform a variety of tasks such as Printing, Scanning, Faxing, etc. Among the lot, HP Envy 4500 is highly recommendable that allows you to scan from anywhere in the house.

But, if you are also facing issues while scanning a document from your HP Envy 4500 Printer on your computer then you can follow the given steps. This will ensure to resolve your hp scan to computer issues permanently.

Install HP software in your Computer

HP scanners are capable of reading any type of 2D images including any picture or even hand-made drawings. If you want to scan those images and send it to any connected device such as your computer then you need to install the HP software. 

To install it, follow the instructions given below:

  1. Visit HP’s official website and then go to the HP Scan and Capture option for installing it on your computer.
  2. Double-click on the downloaded file and click on “Run” to install the software on your PC.
  3. Wait for the installation to complete, once it completes you just need to launch the app.

5 Steps to HP Envy 4500 Scan to Computer

Now, simply follow these steps to learn how to scan any document using the HP Envy 4500 all-in-one printer.

Step 1

First switch on your HP printer. After that place a blank sheet in the insert tray of the Printer. Check whether the toner cartridge and ink are in their respective places or not. Also, make sure that both of them are installed correctly.

Step 2

Now, insert the photo or the document you want to scan. Put the page, facing downwards, on the glass scanner. The page should be placed in such a way that the edges of the page touch the side of the glass scanner. And, the arrows should be pointing towards it.

Step 3

Next, run the HP Scan and Capture software which you have installed previously. Click on the Settings tab and then choose the Select Device option. Select the HP printer which is connected to your computer.

Step 4

Select either the Document scan (If you want to scan any document) or Photo scan (If you have inserted any picture) options, according to your requirement, under the Settings tab.

Step 5

The entire scanning process may take some time to complete. Wait for its completion and then proceed by clicking the Save button. After the document or the image is scanned completely, save the file in the drive, by hitting the “Save As” tab.

These are the steps to scan any document or image using your HP Envy 4500 scanner to the computer. This is the easiest method and you will not face any trouble while scanning any file.