Category Archives: Fix HP Errors

29Jan/20

Fix HP Printer in Error State Windows 10 (Easy Step By Step Guide)

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No doubt HP printers are one of the best printers available in the market. But some users have complained that they are encountering several issues regarding HP printers in error state.

While working with their computer, an error message constantly pops up on the screen and leaves the users helpless. This message indicates that your printer is not connected to your computer with a cable or WiFi properly.  At this time, the first thing is to check the paper and the ink cartridges to ensure the fact that there is no shortage of paper or ink.

If you are also getting over the same problem, then take a deep look at the entire guide and follow the steps thoroughly.

Why Printer in Error State Occurs in your HP Printers?

There are ample reasons that are responsible for this particular error. The probable reasons are listed below.

  • When there is insufficient paper in your printer, you might face the same problem with your printer.
  • Due to solidified ink or insufficient ink in the ink cartridges, this issue might occur.
  • If the printer driver gets outdated or corrupted, then there is also a chance of getting the same problem with their HP printers.
  • When you are connected with an unstable or poor internet connection, then it might create the same issue with your printer.
  • When your device gets a new update, it restricts the functioning of the connected system, ultimately leading to this error.
  • If the paper gets jammed or stuck inside of your printer, then it might result in the error.
  • If the power supply is weak, then your printer will have issues with the power supply and the error message pop-ups on the screen.

What Should you Do While you Find your Printer is in an Error State?

Once your HP printer is unable to follow the commands you are providing, it has become frustrating for the users and they seek help to get rid of this issue. Implement the steps carefully as stated below.

Solution 1: Check the Connections and Restart your Device

Once you notice that your printer is in error state, then you have to check the connection. So, at the very first step, check if all the cables between your printer and your computer are connected properly.

Also, check that there is no loophole. Verify that your devices are connected with each other properly. If you have any disruption, then use another USB cable and be sure that the new cable has no issue.

Now, switch off your printer and then check for the paper jam. After that, close all the trays correctly. In case you find there is a paper jam problem, then remove the tray slowly.

Once done, you have to restart your computer.

Unplug your printer from the power source. Press the power button for thirty to forty seconds and let your printer for a few minutes to cool down. Replug the power source and turn your printer on again. Check if the error still persists or get vanished.

Solution 2: Adjust the Device Manager

If the first method is not helpful for you, then adjust the Device Manager and check the status of the error.

  1. To do so, at first you have to press the Windows and R keys altogether. It will open the Run dialog box on the display.
  2. After that, navigate to the Device Manager and click on it.
  3. Here, you will find all the drivers that are installed on your device.
  4. Choose the View menu icon and move to click on the drop-down menu. From there, choose “Show hidden devices”.
  5. Then, extend the ports section and choose the Printer Port by right-clicking on it.
  6. Select the Properties tab and click on the Properties tab.
  7. After that, move to choose the Port Settings icon and proceed with the next step.
  8. Tap on, “Use any interrupt assigned to the port” icon and select the “Enable Legacy Plug and Play detection” tab one after another.
  9. Once you have completed the above steps, click on OK and save the changes you have done.
  10. Finally, restart your device and check if the problem has gone or not.

Solution 3: Verify that Print Spooler is Running

Print Spooler service helps to manage all the printing jobs that are sent to your printer. As well as this service allows users to remove a print job. If this software is not turned on in your device, then your printer may show this error message on the display.

At the initial step, you have to press the Windows and R button simultaneously and launch the Run dialog box. After that, type services.msc in the box and press the Enter button.

Scroll down to the end of the page until you find the Print Spooler service.

Click on it and set it to Automatic. If not, then move to the “Change the Startup Type” icon and click on the “Start the Service” option. Now, navigate to the Recovery tab, click on it.

Then, tap on the Restart the Service option. Choose Apply to save the changes you have done. Finally, restart your device and check the status of the error.

Solution 4: Remove the Print Spooler Files

Now, it’s time to remove all the Print Spooler files by following the steps given hereunder. Sometimes, removing those files helps you to fix the printer is an error state issue. To do the same, you have to first launch Windows Services and choose the Spooler service by right-clicking on it.

  • Now, move to the “C:\Windows\System32\Spool\Printers” path and click on it. From there, you have to removeSD#Zeeftg6 all the data that is stored in this folder.
  • After that, navigate to the “C:\Windows\System32\Spool\Drivers\w32x86and also remove all the data from there.
  • At the final step, restart your device and check if the problem vanished from your printer or not.

Solution 5: Reinstall your Printer

Are you still noticing the same while taking printouts? Try to reinstall the printer’s drivers on your device by following the steps. First, you need to uninstall the printer driver. So, remove all the USB cables from your computer. After that, press the Windows and R altogether and open the Run dialog box.

Click on the box and type devmgmt.msc in the box and press Enter. It will launch the Device Manager option. Click on the Printers and Scanners option and choose the installed printer driver by right-clicking on it.

After that, tap on the Uninstall device icon and a pop-up message will show up on the display. Confirm the process by clicking on the Uninstall option again and restart your device.

To re-install the driver, navigate to the official website of HP and navigate to the Software and Driver Downloads icon. From there, you have to install the latest driver and wait until the installation process gets completed.

Solution 6: Check for Jammed papers and Ink Level

If none of the above solutions are reliable for you, then it is sure enough that you are facing the problem due to paper jam or might be because the ink gets solidified.

In such instances, you have to open the paper tray of your printer and check if there any paper stuck or not. If you find any paper, then remove them carefully.

Now, look at the ink cartridge and check if there is sufficient ink for printing or not. If you find the ink gets thickened, then replace the cartridge with a new one. Finally, try to print and check if the error still appears or not.

Conclusion

So, all the probable steps to get rid of the HP printer in error state are already mentioned above. You are suggested to follow them one by one. Do not make any mistakes while performing the methods.

However, if you face any problem regarding any steps, then get connected with the professionals and take their assistance.

24Jan/20

How To Solve the Driver Is Unavailable Issue

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As we know drivers play a major role while you connect your printer to your computer, so due to any minor problem in drivers, it might lead the users to an annoying situation. But sometimes due to outdated or incompatible drivers, few error messages are displayed on the screen which leaves the users puzzled.

Are you noticing an error stating that the driver is unavailable HP? Then don’t get perplexed at all. This is quite a common issue that most of the HP users encounter frequently.

It indicates that the driver that is installed in your printer is not compatible or got corrupted. It also means that the driver is outdated and your PC is unable to detect it.

Once you face the same problem, then your device can’t detect the driver. Further, you become unable to access your printer and continue the printing jobs. If you are also encountering the same problem, then look at the entire guide and then implement the solution one by one.

Why is your Printer Driver Unavailable?

This issue is very common in the printing world and you can resolve it if and only you know the exact reasons behind the issue.

  1. The main cause behind the issue is drive incompatibility. If the driver is mismatched, then there is a chance of getting this problem.
  2. Due to the incomplete installation of the driver also create the same problem with your device.
  3. Because of the poor or unstable internet connection, the driver of your device might show you unavailable.
  4. Due to the obsolete Windows version, you can encounter the same problem in your HP printer.

Top-Notch Solutions to Fix the Driver is Unavailable Issue:

Once you learn about the reasons, now it’s time to solve this driver issue as soon as possible. So, it is recommended to try out all the ways without making any mistakes.

Solution 1: Uninstall the Printer

Once you find the driver is unavailable, then you have two ways to get rid of it. The first one is the uninstallation of the printer and the software that is related to your printer. So, look in this section, here we will discuss how you can uninstall the printer on your own.

The first and foremost thing you have to do is to press the Windows and the R button simultaneously on your keyboard. It will help you to open the Run dialog box. After that, click on the box and type “Control” in it. Press the Enter button to move to the Control Panel.

From this page, check that the View by Option is selected as Large icons. Now, choose the Devices and Printers by clicking on it. Then, you will see a list of all the printers here. Further, choose your printer model that is causing the issue by right-clicking on it. Tap on the Remove Device option and move to the next step.

Now, press down the Windows and R button again and click on the dialog box. Type, “devmgmt.msc” in the box and press the Enter button. Move to select the “Print Queues” icon and choose the Uninstall device by right-clicking on it.

Through this process, your device will remove the printer from the Control Panel. Keep waiting while the uninstallation is going on. Next, you have to press the Windows and R once more and navigate to the dialog box. Type, “appwiz.cpl” in it and press Enter once more. 

You will now see all the installed applications on your device. Choose all the applications from here by right-tapping one by one. Then click on the Uninstall icon.

Once you have completed all the steps, you have to detach your printer from your PC. If you are connected with a USB cable, then remove it or if you are connected with WiFi, then remove the router.

After completion of the process, shut down your printer, computer and also the router. Remove the power supply from your devices. Wait for almost ten to fifteen minutes and replug all the devices and cable back to your printer and computer.

Now, go back to the Control Panel and choose the driver by right-clicking on it. Tap on the “Set as default printer” from the list.

At the final step, try to print a paper or document and check if the problem has gone or not.

Solution 2: Reinstall the Latest Drivers

In case the above method is not helpful for you, then try to update the drivers manually by following the steps stated here. Due to the Windows update, sometimes your printer might stop working. The drivers for Windows might create problems and not work on all devices. This may occur with the HP printers. But before going to the steps, you have to be sure to navigate to the HP website and install the correct drivers for your device.

  • Now, press the Windows and the R buttons simultaneously and open the Run Dialog box. 
  • Click on it and type “devmgmt.msc” in it and press the Enter button. The Device Manager will open on the screen. 
  • Move to choose the Hardware section and click on the “Print Queues” icon from there.
  • After that, choose the Printer Hardware option by right-clicking and then tap on the Update Driver tab.
  • You will now see a pop-up box that is asking the way you want to update the driver. 
  • You have to click on the second option and tap on Proceed. 
  • Then, choose the driver file you have installed and then tap on the Browse icon. 
  • Finally, restart your device and try to print a page using your HP printer. Check if the problem is still showing up on the display or not.

Solution 3: Install the Windows Updates

Now, it’s time to install the Windows updates. To do so, at first, you have to tap on the Start button and then click on the search box. Here you have to write Update and press the Enter button. From the results, you need to click on Windows Updates.

Now, look at the left pane of the screen and tap on the Change settings icon. Navigate to choose the “Important Updates” tab and find out the “Install Updates Automatically” icon by clicking on it. Then, move to the Recommended Update section and turn on the Automatic Update icon. It will help you to download the available updates in the future.

Now, navigate to the Settings icon and choose Update & Security from the list. Select Windows Update from the left side of the screen and tap on Check for Updates icon. 

Next, you will find all the updates that are available for your device. Download all of them. Once the process gets completed, restart your device and check if the same problem is still happening or not.

We expect that the above solutions will be beneficial for you if you find the printer driver is unavailable. But while performing the steps if any further doubts arise in your mind, then contact the experts for further information.

23Jan/20

HP Printer Offline | Change a printer’s status from “offline” to “online”

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HP printers generally work fine but it can exhibit certain glitches at any time. One of the most common errors that users report is when they find the HP printer offline. This error can be quite annoying when you are working with the HP printer on full-fledge.

This situation mostly occurs while working on network printers. But the users who are not using these specific printers have also alleged the same issue. Whatever the reason be, let’s check out the fixes for resolving the situation where the HP printer is offline on Windows 10. 

Solutions to Try if my HP Printer is Offline

Before you proceed to the technical solutions, you must be aware of the underlying cause of this error. So, if your question is ‘why does my hp printer keep going offline?’, examine all the connections and printer components. 

First, make sure that there is a secure connection between the computer and the HP printer. Check out all the connections and then proceed to the below fixes if it doesn’t work.

Fix 1: Adjust the Settings of the HP Printer

Mostly, your printer is offline due to very basic reasons. You should consider this as the first solution to fix this issue. Go through the steps cited below.

  1. Fetch the Control Panel window. Next, navigate to the Printer section.
  2. Check out if the HP printer is set as the default printing device. If yes, right-click on your printer and click the ‘See what’s printing’ option.
  3. Remove all the unfinished print tasks if you find any. After that, go to the Printer tab. Ensure that you uncheck the option named ‘Use Printer Offline’.

If everything is OK, again check the connection between the device and the printer. In addition to this, you can reboot the printer along with the computer. Then try to reconnect them.

Fix 2: Restart the Print Spooler

If the previous hack does not work then you should try this hack. Many HP users get a direct benefit from this simple but effective solution. 

  1. Press and hold the Windows and R keys to launch the Run dialog box. Fill it with ‘services.msc’ and choose the OK option.
  2. Browse the ‘Services’ window and locate the service named ‘Print Spooler’. 
  3. Right-click on the Print Spooler service. 

Check if the issue resolves after the service restarts. If not, then we have many fixes left for you to solve the issue.

Fix 3: Check the Properties of HP Printer

Use this relatively simpler fix to resolve the HP printer offline error. Here goes the procedure.

  1. Explore your recent HP printer from the ‘Devices and Printers’ section under Control Panel. 
  2. Right-click on your printer. Click the ‘Printer Properties’ from the drop-down menu.
  3. Next, go to the tab named ‘Ports’. Pick up the IP address of the HP printer. After that, you need to opt for the ‘Configure Port’ option.
  4. Make sure that you uncheck the ‘SNMP Status Enabled’ option. 

Finally, tap the OK button to execute the configuration.

Fix 4: Reinstall the Printer

If the issue hasn’t resolved yet, you might need to remove and reinstall the HP printer. This fix will troubleshoot the internal errors in the connection between the computer and the printer.

  1. From Control Panel, navigate to the section named ‘Devices and Printers’.
  2. Next, locate the HP printer. 
  3. Right-click on that particular printer. 
  4. Opt for the ‘Remove Device’ option.
  5. Once the printer is disconnected, restart both the devices.

Then you need to connect these devices again. Here, you will get the option of ‘Add a printer’ from the same ‘Devices and Printers’ option.

Fix 5: Reinstall Printer Drivers

If none of the above fixes is making your HP printer online, you might have to reinstall the printer drivers. For a manual reinstallation process, follow the guidelines mentioned below.

  1. Navigate to the ‘Devices and Printers’.
  2. Find out the problematic printer. Right-click over the HP printer. 
  3. Opt for the ‘Remove’ option from the drop-down menu. 

Confirm the prompt with the ‘Yes’ option. Once the device is removed, you have to manually reinstall the printer driver. Make sure that you download the drivers according to the HP printer module and the Operating System of your computer. 

Again, add the printer with the computer. Now, check whether you find the HP printer offline on Windows 10.

Fix 6: Get the Newest Updates

Often, users may observe their HP printer is offline due to the unavailability of recent updates on the Windows system. If the system has missed any of the updates, you can manually get the Windows Update by using the guidelines.

  1. Press Windows and I keys at the same time. This will initiate the Settings app.
  2. Proceed to the ‘Update and Security’ section.
  3. Choose the ‘Check for Updates’ option.

Windows will now automatically check if any updates are available. When the task completes, check whether the HP printer is still offline.

Fix 7: Add Another Printer

When nothing is working for making the HP printer online, you can connect another printing machine to the computer. So, go through the below steps.

  1. Firstly, you have to remove the connected printer. So, go to the ‘Devices and Printers’ section from the Control Panel. 
  2. Right-click on your printer and choose the ‘Remove’ option. Navigate to the ‘Ports’ tab. 
  3. Next, proceed with the ‘Add Port’ button. Opt for the ‘Standard TCP/IP Port’ followed by the ‘New Port’ option.
  4. Click the ‘Next’ button. Provide the necessary information as asked on the screen. Then click the Next button.

The newly connected printer should work fine when you connect it to a wireless or Ethernet network.

So, your HP printer can turn offline if you are using a VPN connection. Hence, ensure that you are not using any VPN connection. Moreover, to deal with this situation, plug in a USB cable to your printer and connect it to the computer instead of the wireless connection. 

Otherwise, alter the settings related to VPN. Hopefully, with the help of this guide, you will turn your printer status online again. 

21Jan/20

[Solved] Boot Device Not Found HP (Step-Wise Guide)

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Boot device not found HP” is one of the most common errors that occur due to many reasons without any prior notice. But thankfully, it can be solved by using a few solutions.

When the hard disk does not support the system boot process, then this error message constantly shows up on the screen. At the time of booting, the OS loads into RAM. To complete the task, a setup process starts and the BIOS takes charge.

But while the hard drive is not accessible, this error message pops up on the display leaving you puzzled. It is quite hard to detect this error at the preliminary stages.

If you are also suffering from the same problem, then follow the entire guide and implement the steps stated here one by one.

Causes Behind Boot Device Not Found Issue:

There are ample reasons for what you might get “No boot device found Windows 10” message on the display. At first, you have to know the reasons and then move on to the solution section.

  • If there is a wrong boot sequence in the BIOS, then there is a chance of getting the same problem in your HP device. Sometimes, your computer strives to boot from a storage device that does not have the correct configuration to complete the boot process.
  • Due to the damaged MBR, users may encounter this issue because Master Boot Record is one of the essential parts of the hard drive.
  • If there is a connection problem with the hard drive, then the error message may pop up on the display.
  • If your device gets attacked by viruses or malware, then it is pretty possible to face the same problem.
  • In case, the SATA or the IDE cable that is connected to your hard drive is loose or does not work, then also this error message will bring up.
  • Apart from the above, damaged hard drive partitions, corrupt hard drive slots are equally responsible for this issue.

How to Solve Boot Device not Found Issue? Stepwise Instructions

This issue can occur in your HP devices, be it Envy or any other model. To get rid of the issue, perform the methods stated here.

Solution 1: Perform a Hard Reset

Performing a hard reset re-creates the connection between the hardware and the BIOS. The hard reset process is quite easy and fixes the issue immediately.

The very first thing that you have to do is to power off your device by clicking on the “Shutdown” option. After that, unplug your device from any docking station. Also, detach the AC adaptor from the device.

Now, check that no external devices are connected to your PC. Now, you have to press the Power key for almost ten to fifteen seconds. It will help you to drain out the remaining charge from your device. After a few moments, power on your device. 

Once the Startup option appears on the display, hover the mouse and choose the Start icon. Click the Enter button to turn on your device.

Solution 2: Restore BIOS Default Settings

Seldom, the computer is configured to boot from an unbootable disk. In that situation, you have to restore BIOS default settings to solve the boot device not found on your HP device. Go through the tricks stated here.

  1. At first, you have to press the Start button and then repeatedly press the F10 button on your keyboard. It will enter you into the BIOS Setup menu.
  2. After that, click on the F9 button to restore the BIOS Setup Default settings.
  3. Once the page gets loaded completely, you have to click on the F10 button a few times.
  4. Now, click on Save and exit from the page.
  5. If you are asked to give permission, then click on Yes and press the Enter button.
  6. Follow the instructions shown on the screen. Once the entire process completes, restart your device to check the status of the issue.

Solution 3: Reset Hard Drive

If there is any loose connection problem, then users may also face the same problem. In those instances, resetting the hard drive is the ultimate fix to get rid of the error.

First of all, you have to click the Power button for fifteen to twenty seconds. Once your computer turns off, then release the key.

After that, detach the power cable and also reinsert the hard drive. Be careful while you are removing the hard drive from your computer. Finally, turn on your computer and check if the same problem is still occurring or not.

Solution 4: Rebuild the BCD Files

Sometimes, rebuilding the BCD configuration files can fix the “Boot device not found” problem from your device. Here are the steps:

  • At first, you have to start booting using an installation media.
  • After that, navigate to choose the “Repair your computer” icon and click on it.
  • Then, select the Troubleshoot icon and tap on the Advanced icon.
  • Open the Command Prompt and write down each command given below.

bootrec /FixMbr

bootrec /FixBoot

bootrec /ScanOS

bootrec /RebuildBcd

  • Do not forget to press the Enter button after entering each command.
  • Once you have executed all the commands, restart your computer and check if the issue has gone or not.

Solution 5: Set System Partition to Active

If none of the above solutions are helpful to you, then set the System Partition to active. Once you have performed the steps, you will no longer receive the error message on your device.

To do so, at first, boot your device using the bootable Windows 10 USB drive.

After that, tap on the Next icon and the Welcome Screen will appear. Now, choose the Repair your Computer icon located at the bottom left of the display. Select the Troubleshoot option and then click on the Advanced icon.

Then, open the Command Prompt and write down “diskpart” in the box. Press Enter to open the Diskpart Utility. From there, you have to select the primary disk. After that, write “select disk number” and press Enter. You will see all the listed disk by entering this command.

Then, type “list disk”, “select disk number”, “select partition number”. Finally, write down, “Active” and click on the Enter button. The problem might get fixed now.

This hard drive error can turn your device into a useless one. But whenever you get the same problem do not get panicked. Just go through the article first to last. By implementing these solutions, you can solve the issue on your own. However, if any further issue arises in your mind, then connect with us in order to get more advanced fixes.

18Jan/20

Laptop Not Recognizing Headphones Window 10 (Quick Fix)

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Laptop not recognizing headphones is the most common and annoying issue that may occur with a number of users. Whenever you plug your headphones into your laptop or PC, it displays that there are no external devices plugged in. As well as if you use another one the error message remains constant.

There might be a number of reasons that are responsible for the occurrence of this issue. Whenever you encounter the same problem, you have to solve it as soon as possible.

What Causes Windows 10 not Recognizing Headphones Problem?

  1. If the headphones are disabled from your device, then there is a chance of getting the same problem with your laptop.
  2. Due to outdated audio drivers, your laptop might stop recognizing your headphones though they are plugged in already.
  3. If the headphone is damaged or the headphone port of your laptop is damaged, then it might create the same problem.

How to Solve Laptop Not Recognizing Headphones?

There are certain steps that you may follow to get rid of Windows 10 not recognizing headphones issue. So, without making any mistake, implement the stated solutions one by one.

Fix 1: Check if your Headphones are Disabled

If the headphones are turned off or disabled on your laptop, then you cannot use your headphones as well. In such instances, you have to enable the headphone option by following the steps listed below.

At first, you have to check that your headphones are connected properly with your computer. 

Then, look at the bottom left corner of the screen and choose the Volume icon and right-click on it. After that, choose Sounds and then tap on the Playback icon. You will now see a list. But if your headphone is not listed here, then select the empty area by right-clicking on it.

Check that the “Show Disabled Devices” tab is ticked. In case your headphones are turned off, then it will now be visible in the list. Choose your headphone by right-clicking on it and click on the Enable icon.

If your headphones are not your default device, then tap on your headphones and choose the “Set Default” option that is located at the bottom-right of the screen. Now, choose OK and save the changes you just have done. 

Finally, check if the problem is still showing up or not.

Fix 2: Update the Audio Driver

Due to a missing audio driver, users may face the same problem with their laptop. Hence, you have to check that all the audio drivers are updated. If not, then do as follows:

  • First of all, you have to select the Start button by right-clicking on it.
  • After that, navigate to the Control Panel and click on it.
  • Then, choose Hardware and Sounds option and click on the Sounds icon.
  • Navigate to the Playback icon. From there, you have to choose your headphones.
  • Now, tap on Properties and move to select the Controller Information icon.
  • From the next page, choose the “Change Settings” icon. Here, you may be asked to give your Administrator permission.
  • Now, navigate to the Driver tab and choose the Driver option.
  • From the options, you have to select the Update Driver tab. From this time, the update will start automatically.
  • Keep waiting while the updating process is going on. Once done, restart your device and check if the problem is still happening or not.

Fix 3: Uninstall and Re-install Audio Driver

If your problem is caused by the audio driver, then the re-installation of that driver can solve the laptop not recognizing headphones issue easily.

At first, you have to press the Windows and R button at the same time to open the Dialog box. After that, click on the box and write down “devmgmt.msc.” Then press the Enter button. It will help you to access Device Manager.

Now, you have to extend the Sound, Video and the Game Controller options one by one. Select your Audio device by right-clicking on it. After that, navigate to the Uninstall device and click on it. To confirm the uninstallation process, tap on Uninstall.

At the final step, reboot your laptop and Windows will download a driver automatically. Check if the problem has gone or still showing up.

Fix 4: Disable Front Panel Jack Detection

If you are still facing the same problem, then you have to turn off the front panel jack detection. You can do so by following the steps stated below.

The very first thing you have to do is to choose the Audio Manager icon by right-clicking on it. After that, navigate to the Sound Manager and click on it. Now, select the title folder that is located at the upper right corner of the screen.

From this page, you have to tap on the small checkbox that says “Disable front panel jack detection”. Now, tap on the OK icon and check if your laptop is now recognizing the headphones or not.

Fix 5: Change the Default Sound Format

First of all, navigate to the Volume icon and right-click on it. You will find the Volume icon in the menu bar. After that, select the “Playback Devices” icon and tap on it. Here you will see that the “Speaker” option is already selected.

You have to double-tap on it and open a new window. Then, move to the Advanced icon and here you will find a “Default Format” option on the screen. From there, you have to change the highest value as per your preference.

Tap on Apply to save the changes you just have done. Finally, click on OK and choose the Test icon.

Fix 6: Check the Headphone Jack

Before connecting the headphones to your device, you have to be sure that the headphones are not broken. Also, check out the headphone jack in your device. Plug your headphone to another device and check if it is working or not.

If it’s still not working, then the problem might be with your headphones. In that case, replace your headphones with a new one and you are good to go.

Final Recommendation

The solutions that are given above will definitely assist you to get rid of the laptop not recognizing headphones issue. We recommend you to check the headphones before connection to your device.

Also, check if the headphones are compatible with your device or not. But in case if you ever face any issue regarding any steps, then get connected with a professional who will help you in resolving this headphone not recognizing issues by providing more advanced and helpful solutions.

16Jan/20

HP Printer Not Printing [Quick Step by Step Guide]

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HP Printer Not Printing

A printer can stop printing due to paper jams, no ink, incompatible settings of the printer, etc. So, first of all, you have to check if the cables are defective or not. If you haven’t yet updated the firmware or software, then it can lead to such problems.

Here, we have gathered some tried and tested fixes to bring your printer back to the working state from printer not printing state. 

4 Reliable Fixes to Resolve Printer Not Printing Issue

If you are thinking ‘Why is my printer not printing, then the first thing you need to check if the devices are properly connected. Also, check out if the connecting cable is working fine.

You may restart the devices and the printer. Then, again connect them. If this basic troubleshooting is not working, then try all these fixes given below in the exact sequence provided. 

Fix 1: Check the Status of your Printer

It is very common, HP printer not working when they run out of ink. The same condition applies when there is not enough paper in the printer or paper jam that has taken place. Let’s see what you can do primarily to fix your printer.

  • Open up the paper tray and look if there is enough paper to print. If not, then place papers on the input paper tray.
  • Also, check out if there is any paper jammed or stuck inside the printer. If yes, then remove the stuck paper. 
  • Check out if the toner is empty. If it has enough ink, shake the toner to redistribute the ink all over the toner.
  • If there is not enough ink, then replace the toner with a new one. You can install a new toner with the help of the user manual of your printer.

After you have arranged all these preliminary things related to your printer, you can now start printing. If the issue still persists, then you have to go through the fixes given below.

Fix 2: Set the Printer As Default

If you have applied the first fix and still the printer is not printing, then you should try this one. Make sure that your printer is set as default. Check out the steps below to establish the printer as the default one, connected to your computer.

  1. Press the Windows and R keys at the same time, this will launch a Run dialog box. Type ‘control’ and click the OK button. This will open up the Control Panel.
  2. Locate the “Devices and Printers” option inside the Control Panel and select it.
  3. Choose your printer under the Printers section and right-click on your printer.
  4. Next, choose the ‘Set as default printer’ option from the drop-down menu.
  5. Confirm the Prompt with the Yes option.

Observe if you can see a tick below the icon of your printer. This tick means that this printer is now set as a default printer.

Fix 3: Quit Every Print Jobs

There are great chances that the print queue getting stuck in your printer. This can lead to the issue of printer not printing. You simply need to clear the print queue so that the printer can normally print. Let’s go through the process.

  1. Open up a Run box just by pressing the Windows and R key, simultaneously. Type ‘control’ in the Open box and hit Enter. 
  2. You can now notice the Control Panel window. Explore the “Devices and Printers” option from the Control Panel.
  3. You have to right-click on your printer under the Printers section. Choose the ‘See what’s printing’ option from the context menu.
  4. Choose the Printer tab and select the ‘Open As Administrator’ option.
  5. Again you have to click on the Printer tab. This time, you have to select the ‘Cancel All Documents’.
  6. Choose the Yes option from the prompt box.

All the print jobs should be canceled now. Check out if you can print through your printer.

Fix 4: Update the Printer Driver

Maybe, the driver of your printer has become incompatible with the operating system of the device. You should update the printer’s driver.

  1. Go to the official website of the printer’s brand.
  2. Look out for the Driver update. Mention the printer module and the operating system of the device.
  3. Check out if any update is available for that particular printer driver.

Now, try printing using the printer. If the error still persists, it’s better to reinstall the driver. For that, you have to firstly, uninstall the driver. Next, you have to look for the latest printer driver according to the printer model and the operating system.

Hopefully, you have found a solution for your printer not printing issue. If not, then please consider seeking help from an expert. 

14Jan/20

Fixed: HP Laptop Plugged In Not Charging Issue [Updated Guide]

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HP Laptop Plugged In Not Charging

There is no doubt that HP has implanted its name throughout the industry for its impressive laptops. However, sometimes user confronts a situation where their HP laptop is plugged in but not charging.

Although the causes behind such an issue can be numerous, there are several ways to get rid of it as well. To know more about it, take a thorough look further into this guide. 

Why is My Hp Laptop Plugged in but Not Charging?

To solve this problem, you will need to understand what is causing the problem in the first place. Hence, we have mentioned some of the probable causes that might be responsible for such a situation.

  • Use of surge protector
  • Corrupted AC adapter
  • Excessive accumulation of laptop memory
  • Outdated or incorrect battery device driver
  • Faulty BIOS Settings
  • Loose DC Jack
  • New charging system 

What To Do if HP Laptop is Plugged in But Not Charging?

Disconnect the charger from the laptop and reconnect it first then check if the issue gets resolved or not. However, if it persists, try other solutions listed below and check which one works best for you.

Solution 1: Perform a Power Reset

Perform a power reset on your laptop to clear your laptop memory and check if the issue resolves or not.

  • Shut down your laptop and remove the laptop battery (if possible).
  • Now, disconnect the power cable from the laptop. Press and hold the power button for around 15 seconds and release the button gradually.
  • Implant the battery again and reconnect the power cable with the laptop. Turn on the laptop and see the battery life. 

Solution 2: Update Battery Driver

As mentioned earlier, you can also confront this issue if the battery driver is outdated. Hence, try updating the battery driver by implementing the steps provided below.

  • Go to Start and then type “Device Manager” within the search bar. 
  • Search for Batteries and then press the + button. Now, right-click on  “Microsoft ACPI Compliant Control Method Battery” and then press the Update Driver Software button. 
  • Click on “Search automatically for updated driver software” so that Windows can do the same for you. 
  • Restart your laptop so that the battery gets installed again. Check if the issue resolves after this or not.

Solution 3: Update the HP Laptop BIOS

You can also try updating the BIOS for your HP laptop. As mentioned earlier, this problem can occur due to any corrupted or faulty BIOS settings. You can just navigate to the official website of HP and download the latest BIOS update for your HP laptop then. 

Make sure to do so under extra surveillance and take assistance from a professional before beginning the update. 

Alternatively, you can perform the BIOS update through the device manager, by following the steps cited below.

  • Go to Start and then type “Device Manager” within the search bar.
  • Click on Firmware and expand it. Double click on System Firmware and then click on the Driver tab.
  • Again, click on Update Driver and then “Search automatically for updated driver software”.
  • Once the update gets downloaded successfully follow the prompts appearing on your screen.

Solution 3: Check Your Hardware

Many a time, the problem can be related to the power cable or AC adapter of the laptop. Hence, make sure to check it as well. Make sure you are not using any surge protector and the laptop is connected to a socket. 

Likewise, also perform a proper analysis of the AC adapter and see if it is corrupted or not. Replace it with a new one if such is the case. 

Solution 4: Check for Problems in Charger

The problem can also result due to problems with the charger or its pin. If you see that the charger pin is bent on one side, then there are chances that the issue is caused because of that. Hence, for such scenarios, it is recommended to follow the steps cited below.

Remove the charger adapter from the power outlet and check the other side of the charger to see if the pin is bent or not. If it is actually bent, then try to center it. It is important that you do so carefully so that it doesn’t break. 

If none of the solutions work for you then try checking the DC power jack and see if it is loose. You can simply replace it with a new one if it connects loosely. However, if the problem still persists, replace the charger with a new one. 

These were some of the solutions following which you will be able to resolve the issue where your HP laptop is plugged in but not charging. 

07Jan/20

How To Bypass HP Instant Ink: Learn The Entire Process Here!

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How To Bypass HP Instant Ink

HP Instant Ink is a monthly subscription-based program from HP where you pay a specific amount every month. HP will provide you new cartridges when your printer ink cartridges require replacement or run out of ink.

But, in certain instances, if you need to bypass the HP Instant Ink, then you can follow the under mentioned instructions to get the entire details on how to bypass HP Instant Ink.

Bypass the HP Instant Ink: Step Wise Procedure

Here, in this section, we are going to mention the bypassing process of HP Instant Ink. So, read the entire process and execute it on your own.

Step 1:

Before you cancel the HP Instant Ink, you required to sign in to your account. For this purpose, go to the official website of the HP and locate the HP Instant Ink account page. 

Once you access the HP Instant Ink account page, go to the “Status area” and hit the drop-down menu.

Step 2:

Inside the drop-down menu, you will be able to locate a list where multiple printer devices are enlisted. From the result-oriented window, scroll down and try to locate the printer device you require to bypass. 

Once you find your printer, tap on it and choose the ePrint address or Print History from the appeared menu. Now, confirm the selected printer by tapping on the OK button twice.

Step 3:

Now, go to “My Account” and invoke the “Account Settings”. Under the “Account Settings”, scroll through the available options and hit the “Cancel my HP Instant Ink Subscription” option. 

As soon as you perform this instruction, you will get an email confirmation for cancellation. Therefore, you need to confirm the cancellation by following the instructions shown on the display screen.

We hope, after learning these instructions, you will be able to get all the necessary details on how to bypass HP Instant Ink.

Frequently Asked Question

How Can You Override HP Printer Cartridge Empty?

HP printers have the capability to monitor the current level of the ink in the ink cartridges. Therefore, you can hit the OK button or the center button in order to omit the low ink print warning.

Then, continue the printing process. Make an attempt to rotate the print cartridges and run a test page. Further, replace the cartridges into its accurate lots.

How to Bypass the Low Ink on the HP Printer?

Tap on the system’s “Start” menu and then enter the “Control Panel” into the search bar. Open the Control Panel and navigate to the “Printers” section. 

Choose the HP printer that is attached to your machine and select the “Preferences” before navigating to the “Maintenance” window. Turn Off the ink level monitor and hit the “OK” button.

How to Reset the Printer Cartridge?

Remove the power as well as the USB cable from the printer device and invoke the cartridges door. In the next step, press the Power button and replug the power cable. 

While connecting the power, keep pressing the Power button. After you release the Power button, close the ink cartridge door. 

How to Use HP Printer With Only Black Ink?

Open the printer list and locate your printer. Go to the Features tab or invoke the Paper/Quality menu. In order to print using only the black ink cartridge, navigate to the Advanced tab and choose the Print in Grayscale. Further, select the Black Ink Only from the menu.

How to Turn off HP Ink Alert?

Invoke the “Devices and Printers” folder and proceed to right-tap on the HP UPD. Next, choose the Properties from the appeared menu and launch the Device Settings tab. 

Go to the Installable Options section and modify the Printer Status Notification to either Disable or Enable. Save the recent changes by tapping on the OK button.

Can you Manually Clean Printer Heads?

In order to clean the print head, open the printer and then take out the ink cartridges and the print head. Now, mix ½ cup of water and isopropyl alcohol. Then, clean the printer head by using this mixture.

07Jan/20

Get Unmatched Solutions When Printer Won’t Print Black

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It is a known fact that the printer does not always print specific color. But sometimes, it happens that the printer is unable to print or stop printing a specific color mostly black.

This problem is a genuine one. When the printer won’t print black, it does not mean that the printer is damaged. Most of the time, the problem appears due to the black ink cartridges present within the printer. As this issue is not that much a difficult task to perform, therefore, you can easily resolve it all by yourself. So, check out the below section for allowing your printer to print black once again.

How to Fix the Printer Won’t Print Black Issue?

If your printer is not printing black or lacking in colors even after placing a new ink cartridge, then this is a very annoying situation for you, so you should fix the problem. When you encounter this issue, then at first, you need to check the printer’s calibration. Moreover, you should check the ink cartridges. Remove the ink cartridges and then examine the problem.

However, follow these troubleshooting methods to get rid of this situation.

Method 1: Clean the Printhead

If any foreign particles stored on the printhead, then it can be one of the causes of why the printer won’t print black ink. Hence, cleaning the printhead is the best option to get rid of this situation. But there is a question about how to clean the printhead.

To clean the printhead, simply move to the Printer Maintenance menu on the printer’s Control Panel and then select the Deep cleaning or Clean Printhead option. The option might differ in different printer models.

Before selecting the option, you should ensure that there is a sufficient paper loaded in the paper tray. After selecting the option, the printer is printing a page showing some pattern output for different colors.

You can also go through the printer’s manual in order to clean the printhead. After doing so, check whether the problem gets resolved or not.

Method 2: Open the Printer Troubleshooter

In a Windows device, you will find the Printer Troubleshooter tool for resolving printer’s problem, when you find any kind of problems in your printer.

Run the Printer Troubleshooter tool and fix the problem. To run the tool, go through the steps mentioned in the section below.

  1. At first, press the Start button and then type ‘troubleshoot’ in the search box. Hit the Enter button and launch the Printer Troubleshooter tool on your device.
  2. Now, select your printer from the list and click on the Run the Troubleshooter option. Therefore, select the Next option.
  3. The Printer Troubleshooter tool will identify the issue in your printer and resolve it. After that, close all the tabs and try to print a page to test whether the printer is printing black or not.

Method 3: Add a Genuine Ink Cartridges to the Printer

It is noticeable that you might encounter the problem if you use any third-party ink cartridges which are not compatible with the printer.

Hence, it is advisable that you should use the ink cartridges for the respective company which means if you are using an HP printer, then use HP ink cartridges and so on.

After doing so, check if the issue still continues or not.

Method 4: Replace Cartridges that are Low on Ink

Most of the users usually check the ink level when they find that the printer stops printing black. Although, some of the users often overlook replacing the ink cartridges when it is completely out of ink.

In such a situation, you should change the ink cartridges which are running out of black ink. You will find an exclamation mark on the ink level when the ink cartridges are out of black ink.

Hence, change the ink cartridges and check the status of the problem.

Method 5: Update the Printer Driver

After applying all the methods that are described in the above section, if still, you are getting the same issue, then surely the problem is related to the outdated printer driver. Hence, try to update the printer driver and resolve the printer.

There are different ways to update the printer driver. You can do it from the Device Manager section or by visiting the official website of the manufacturer’s website of the printer. Here’s how.

  1. First of all, press the Start button and then move to the Device Manager section. Here you will find all the drivers installed on your device.
  2. Locate the printer driver from the list and right-click on it. Then click on the Update the Driver option.
  3. It will automatically search for the updated version of the printer and then download the latest version of the printer’s driver.
  4. After that, install the newest printer driver and try to print a page.

We hope after doing so, you will no longer get such kinds of issues again.

Frequently Asked Questions:

1. How do I get my HP Printer to Print Black Ink?

For the Windows device, you need to set the grayscale print properties. To do that, go through the steps stated hereunder.

  • First, open the software application and then select the Print option. Therefore, choose the printer option from the list.
  • Thereafter, launch the Printer Properties option. Then select the Features section. After that, click on the Grayscale option from the drop-down list.
  • Finally, tap on the Black Ink only.

2. Can a Printer work with only Black Ink?

In case, if you want the printer prints only black ink, the other ink cartridges also have some amount of ink on them. While printing, the printer uses only the black ink, but at the same time printer still has some amount of ink from the other ink cartridges for occasional uses.

3. Can I replace the color ink cartridge with black?

You cannot replace the black slot with the other colors. The black slot is only for the black ink. However, some of the printer companies allow you to print only black ink when the other ink cartridges are not present within the printer.

05Jan/20

[Solved] HP Printer Prints Blank Pages (Updated 2020)

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There is nothing more terrifying when you have something important to print and you find that your HP printer is not working properly. Sometimes, the users find that their HP printer printing blank pages only. When this happens, the situation becomes problematic and causes trouble for you.

According to the users, most of them have encountered this issue after installing a new cartridge in their HP printer. The problem also appears if you use an old cartridge in your printer.

Basically, the problem is related to the hardware. Not only hardware but an outdated printer driver is also often responsible for this annoying situation. Don’t worry, it will be easier to resolve the problem by following just a few solutions. So, take a look below to know about them.

Effective Solutions to Get Rid of HP Printer Printing Blank Pages Issue:

Here, we have discussed all the effective troubleshooting methods to resolve HP printer printing blank pages. You do not need to try them all, simply work way down until you find the one which works for you in order to resolve the problem.

Fix 1: Check the Ink Cartridges

The problem appears due to the faulty ink cartridges. Hence, you need to check the faulty ink cartridges. To check the ink cartridges, follow the steps mentioned in the section below.

Check whether the Ink Cartridges are Clogged

One of the prime reasons for this problem is using the clogged ink cartridges. If you do not use the printer on a regular basis, then you might encounter this situation.

To resolve the problem, you need to clean the ink cartridges from the printer’s Control Panel. Or you can clean it on your own.

Check the Level of the Ink on the HP Printer

The problem also occurs due to low or empty ink cartridges. Hence, check the ink level of your printer. Then, fill the ink cartridges with the proper ink or replace the ink cartridges if possible.

Remove and Reinstall your Ink Cartridges

According to the users, defective or disconnected ink cartridges might also lead you to this situation.

In such a situation, you need to remove the cartridges and replace them with a new one. If you found the ink cartridges are in good condition, then you need to check the connection of the ink cartridges and the HP printer. To get rid of this situation, remove the ink cartridges and reinstall it properly.

After doing so, try to print a page and check whether it is printing properly or not.

Fix 2: Configure the Printer Spooler Service

You might also get this issue when the Printer Spooler files are damaged or missing. Therefore, try to restore the Printer Spooler service files and check whether the problem gets resolved or not.

  1. First of all, press the Start button and type ‘service’ in the search button. Thereafter, click on the Services button and then find out the Printer Spooler from the option.
  2. Right-click on it and then click on the Stop button. Next, click on the OK button. After that, press the Windows logo key + E key together to open the Windows File Explorer.
  3. Now, navigate to the C:\Windows\System32\spool\PRINTERS: and delete all the files present on this folder.
  4. Again, launch the Service window and locate the Printer Spooler and double-click on it. Now, tap on the Start button. You need to ensure that the Startup Type is set to the Automatic. And then head over to the OK button.

After doing so, try to print a page and check whether the HP printer is printing properly or not. Otherwise, move to the next section.

Fix 3: Run the Windows Printer Troubleshooter

There is a Microsoft in-built utility that will help you detect the printer’s problem and resolve it.  The name of the utility is Windows Printer Troubleshooter. You can run this tool in order to resolve the problem at the earliest. Here are the steps to follow:

The steps are different for Windows 7 & 8 and Windows 10. Here we have mentioned both.

For Windows 7 and 8

  1. At first, type ‘troubleshooting’ in the search bar and hit the Enter button. Now, click on the Troubleshooting option.
  2. After that, select the ‘Use a Printer’ option under the ‘Troubleshooting’ section.
  3. Thereafter, click on the Next button to complete the process. When all the process is done properly, then try printing a page test your printer to work properly or not.

For Windows 10 Users

  1. Press the Start button and then type ‘troubleshooting’ in the search bar. Now, select the Troubleshooting Settings.
  2. After that, click on the Printer option and select the Run the Troubleshooter option. Wait until the troubleshooting process is going on and then try to print a page.

Fix 4: Update the Printer Driver

If above all the methods described are not able to solve HP printer printing blank pages issue, then it might occur due to the use of outdated printer drivers.

To update the printer driver, follow the steps mentioned in the section below.

  1. First of all, press the Start button and then move to the Device Manager section.
  2. Here you find all the drivers. Locate the printer driver and right-click on it.
  3. Make sure that you have a proper internet connection on your device. It will automatically check whether any updated version is available or not.
  4. If found, then it will automatically start downloading the latest version of the printer driver from the official website of HP.
  5. When the downloading process gets over, install it on your device.

After using the newest version of the HP printer driver, we hope you no longer get the same issue again.

Frequently Asked Questions:

  • Why is my printer printing blank pages HP Deskjet 3755?

There are several causes for the HP Deskjet 3755 printing blank pages. If you use the incorrect size of pages, clog in the ink cartridges, ink cartridges are empty, no connection between the ink cartridges and printer.

    • How do you Manually Clean a Removable Printhead?

Manually, clean the removal printhead on an HP printer that is out of warranty and is not printing black or color ink, or prints blank pages by applying the steps listed below.

At first, confirm that your printer is out of warranty from the official website of HP.

To clean the printhead, gather a disposable container, a clean, lint-free cloth, and water. Now, remove all the ink cartridges from the printhead. Open the ink cartridge access door. Wearing disposable gloves, remove each cartridge after pressing the Tab button.

Now, place the cartridges upside down on the paper towel. Do not leave the ink cartridges outside the printer for more than 20 minutes. Now, remove the printhead manually and clean it with the lint-free cloth with the hot water.

Now, place it on a paper towel and with the nozzles facing up to try for a few minutes. After that, place the printhead on its place.