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While working on your HP laptop, you may t times find that the HP touchpad is not working properly. As a result, it restricts the touchpad from operating properly thereby hampering your work.
Generally, this problem appears when the touchpad driver has not been updated properly. This is an annoying problem but can be solved easily on your own.
Causes behind HP Touchpad Not Working
There are several reasons for the occurrence of this problem. Below we are going to list some of the causes that might be responsible for this error.
- Corrupted or faulty touchpad driver
- Missing Windows files or registry files
- An outdated version of the Operating System
- If the ETD service is disabled
- Incorrect touchpad settings
How To Fix HP Laptop Touchpad Not Working
Here we will be discussing all the effective and useful methods that can help you get rid of the ‘touchpad not working’ problem on HP laptop. Therefore, follow and implement them as instructed below.
Method 1 – Restart the HP Laptop
The first thing that you should do is restart the HP laptop. Sometimes, restarting the HP laptop can solve many issues that you encounter. After restarting the HP laptop, check if the issue has been fixed or not.
Method 2 – Enable the Touchpad
If the Touchpad feature is disabled then obviously the HP touchpad will not work. Therefore, you should enable it by following these steps:
- Press the Windows Home button and X key to open the WinX menu list and then select Settings.
- When the Settings window opens, double-click on the Devices section and then select the Touchpad tab on the left panel.
- From that section, move the toggle from OFF to ON to enable the touchpad feature.
- After doing this, check if the HP laptop touchpad works properly or not.
Method 3 – Enable the Touchpad in Mouse Properties
Enabling the touchpad feature from the Mouse properties can also get rid of this problem on your HP laptop. To turn this feature on, follow the undermentioned steps:
- Press the Windows button and R key together to launch the Run box.
- Type main.cpl and then click on the OK option or hit the Enter button.
- From the Mouse Properties window, go to the touchpad device settings tab and then select Touchpad.
- After that, click on the Enable option to turn it on. Then click on Apply followed by the OK button to save the changes.
Method 4 – Enable the ETD Service
If the ETD service is stopped then you may encounter the ‘touchpad not working’ problem on the HP laptop. So, you need to enable it by following these steps:
- Press the Ctrl + Shift + Esc buttons together to launch the Task Manager window.
- When you are in the Task Manager window, move to the Services tab.
- In that tab, locate the ETD service, right-click on it and then choose Start service to enable it.
- Then reboot the HP laptop and check if the issue is solved or not.
Method 5 – Run the Hardware Troubleshooter
Running the hardware troubleshooter can also eliminate this touchpad problem on the HP laptop. To know more about it follow the directions given below.
- Right-click on the Start icon and then select Settings.
- When you are in the Settings window, go to the Update & Security section and then select the Troubleshoot tab on the left panel.
- Scroll down the page until you find the Hardware and Devices section, select it and then click on the Run the troubleshooter option.
- Windows will find the problems and you can resolve it by clicking on the Appy fix option.
- Once the troubleshooting process is complete, restart your HP laptop and then check if the issue is resolved or not.
Method 6 – Set the Touchpad to No Delay
Sometimes, turning off the touchpad delay can also eliminate the ‘touchpad not working’ issue on the HP laptop. Let’s take a look at the steps given below:
- Hit the Windows Home button and then click on the Settings icon.
- Navigate to the Devices section and then select the Touchpad tab on the left navigation pane.
- On the right, set the delay to No delay (always on) under the Touchpad section.
- After performing these steps, restart the HP laptop.
Method 7 – Install the Latest Version of the HP Laptop Touchpad Driver
An older version of the touchpad driver can cause this issue on the HP laptop. Therefore, you must keep the driver up to date. To update it, follow these directions cited below:
- Press the Windows Home button and R key to open the Run dialog box.
- Type devmgmt.msc and then click on the OK option or press the Enter button.
- When you are in the Device Manager window, look for Mice and other pointing devices, select it to expand the section.
- Right-click on the Touchpad driver and then choose the Update Software Driver option to begin the update process.
- Once the update process is complete, reboot the HP laptop and then check if the problem still persists or not.
Method 8 – Change Power Management Options
Changing the power management options can also solve the HP laptop touchpad not working problem. Perform the following steps:
- Open the Device Manager window.
- Locate and select the Mice and other pointing devices to expand the section.
- Right-click on the Touchpad and then choose Properties.
- From the Properties window, move to the Power Management tab and then unmark the box next to ‘Allow the computer to turn off this device to save power’ button.
- Reboot the laptop and then check if the touchpad works correctly without any problem.
Method 9 – Reinstall the HP Laptop Touchpad Driver
The ‘HP laptop touchpad not working’ problem can be caused by a corrupted touchpad driver. Therefore, you need to remove the touchpad driver and then install it again.
- Press the Windows Home key and select Device Manager.
- From the Device Manager window, locate and select the Mice and other pointing devices section to expand the same.
- Right-click on the Touchpad driver and then choose the Uninstall device option.
- Once the uninstallation process is complete, restart the laptop and then try to reinstall it.
- To install it, go to the Device Manager window and then click on the Scan for hardware icon option at the top menu bar.
- Now the system will find the available driver and then install it automatically.
- After the installation completes, reboot your HP laptop and then check if it solves the problem or not.
Method 10 – Update the Operating System
If you are using an older version of the Operating System then you can face this problem on your HP laptop. So, you should update the system as soon as possible. Here’s how to do that:
- Press the Win + I buttons at the same time to launch the Settings window.
- Navigate to the Update & Security section and then select the Update tab.
- In the Update tab, click on the Check for updates option to find the available updates.
- If any updates are available, then you will get an option Update, click on it to begin the update process.
- Once the update process is complete, the laptop will restart automatically.
Method 11 – Run System File Checker Tool
Corrupted system files can also result in the ‘touchpad not working’ issue on the HP laptop. So, you should repair them with the help of the System File Checker tool.
- Press the Win + X keys to open the WinX menu list and then select Command Prompt(Admin).
- Type SFC/scannow in the Command Prompt window and then hit the Enter button.
- Once the file checker completes executing, restart the laptop.
We hope following the above methods, you can easily get rid of the “touchpad not working” issue on the HP laptop.